# Carpet Lab > Carpet Lab is an Auckland carpet and upholstery cleaning company. Its trained technicians use professional hot water extraction equipment for residential carpets, upholstery, commercial premises and stain removal. Key facts: - Services: carpet cleaning, upholstery cleaning, commercial cleaning and stain removal. - Service area: Auckland, New Zealand. - Address: Unit 3, 48 Ellice Road, Wairau Valley, Auckland. - Hours: Monday to Friday 7am to 7pm; Saturday and Sunday 9am to 5pm. - Phone: 09 200 2943. - Email: hello@carpetlab.co.nz. - Carpet Lab Limited is a Meros Group company: https://meros.co.nz/. ## Common questions Q: How long will my carpet take to dry? A: Drying time varies with the carpet, room conditions, ventilation and the amount of moisture involved. Our extraction process recovers as much moisture as practical, and we'll explain the best way to ventilate the rooms after your clean. Keep foot traffic light until the carpet is dry. Q: Do you move furniture? A: We can absolutely help move furniture, and we're relaxed about the odd extra that gets a premium result. That said, jobs go best when the space is cleared and ready for us. Q: How often should carpets be cleaned? A: The right interval depends on the carpet manufacturer's guidance, warranty requirements, household and foot traffic. Busy homes and commercial spaces may need professional cleaning sooner than lightly used rooms. We can recommend a sensible maintenance schedule after seeing the carpet. Q: Do I need to vacuum first? A: Vacuuming loose dry soil before the appointment is helpful where practical. Clear small items from the floor and tell us about any areas that need extra attention. We'll confirm any other preparation when you book. Q: How long will the job take? A: Depends on the size and how heavy the soiling is. Smaller jobs run 1 to 2 hours; large homes and commercial properties can take half a day or more. Q: Can Carpet Lab remove most stains? A: Many spots respond well to the right treatment, but no cleaner can promise that every mark will disappear. The result depends on the substance, carpet fibre, dye, age of the stain and products already used. We'll assess the area and explain what is realistic before treatment. ## Pages - [Home](https://www.carpetlab.co.nz/): company overview, services and customer reviews - [About](https://www.carpetlab.co.nz/about/): Carpet Lab's story and team - [Services](https://www.carpetlab.co.nz/services/): carpet, upholstery, commercial and stain removal services - [Carpet Cleaning Auckland](https://www.carpetlab.co.nz/carpet-cleaning-auckland/): professional carpet cleaning, methods, estimates and common questions - [Upholstery Cleaning Auckland](https://www.carpetlab.co.nz/upholstery-cleaning-auckland/): professional cleaning for sofas, chairs and suitable fabric seating across Auckland - [Resources](https://www.carpetlab.co.nz/resources/): common questions and the service process - [Blog](https://www.carpetlab.co.nz/blog/): carpet care and healthy home articles - [Contact](https://www.carpetlab.co.nz/contact/): free estimate form and contact information - [Privacy](https://www.carpetlab.co.nz/privacy-policy/): how personal information is handled