Our Services
Every job starts with a free estimate and a conversation about what your space actually needs.

Carpet Cleaning
Our state of the art hot water extraction units provide superior dirt removal and lift embedded stains. There’s more than one way to clean a carpet, and our technicians are happy to talk you through the right process for yours, on site or over the phone.
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Upholstery Cleaning
Advanced equipment and specialised cleaning technology leave your upholstery clean and deodorised. Our technicians identify what each item needs, so the result lasts.
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Commercial Service
Our commercial division runs on reliable operations and exceptional customer service. We’ve worked across a wide range of business premises, and can provide police vetting and commercial references on request.
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Stain Removal
Knowing which chemical to use on which stain is what separates a fix from a mess. Stains need to be dealt with correctly the first time, and our technicians have the training and experience to get it right.
Enquire nowCleaning for homes, tenancies and workplaces
For an end-of-tenancy or pre-sale clean, tell us which rooms need attention, when access is available and when the property needs to be ready. Property managers can send the same details for a managed home. We will confirm the cleaning scope and timing in the estimate; cleaning cannot guarantee a bond decision or a sale result.
For offices and other commercial premises, describe the carpeted areas, access arrangements, foot traffic and preferred appointment window. We can then discuss the work around the site’s needs before quoting.
Carpet Lab is based in Wairau Valley and considers jobs across Auckland, including the North Shore, central, west, east and south Auckland. For Albany, Glenfield, Birkenhead or any other suburb, send the address with your enquiry so the team can confirm travel, access and availability.
Pet stains and odours
Tell us what caused the mark or odour, when it happened and what products you have already used. The technician can assess the carpet and explain what treatment is realistic. Some marks, dyes and deeper odours will not disappear through cleaning alone.
Water damage and flood restoration
Water extraction and flood restoration are separate from routine hot water extraction carpet cleaning. Carpet Lab undertakes flood restoration in house; describe the water source, affected rooms and when the damage occurred so the team can assess the next step. A 24/7 staffed walk-in unit does not mean technicians are available for emergency dispatch at every hour. Carpet patching is arranged through a subcontractor, so ask us to confirm that scope separately.